How we work with you.
One of the most daunting aspects of any major renovation or new build is not knowing how to start.
We understand that every client, and every project has their own individual set of needs and requirements. No two jobs are ever the same, but the framework to reaching the end goal can be.
That is why we like to follow our 8-Point Success Framework to ensure the process runs smooth and with clarity, so you end up with a space that can evolve from an idea into a reality.
1
Initial contact & questionnaire
Reach out by phone, email, or through our website, and we’ll respond promptly to discuss your project. We’ll send you a brief questionnaire to capture your vision, budget, and timeline. This ensures our first meeting is aligned, focused, and productive.
2
Scheduled Site Visit
We will arrange a site visit to discuss your project in detail. During this meeting, we will review your questionnaire responses, explore your ideas, and assess the site conditions. This step allows us to build a solid foundation for your project and establish a clear budget for the build.
3
Sign Preliminary Agreement
Once we have a clear understanding of your project, we will present a preliminary agreement with a fee. This document outlines our commitment to you and sets the stage for ensuring transparency and mutual understanding of a design brief, with a build cost based off agreed budget.
4
Price and Schedule Project
We will conduct a thorough pricing process, taking into account your project specifications and preferences. Our team will develop a detailed schedule that aligns with your timeline, ensuring you know what to expect at each stage of the build.
5
Present Building Proposal
After finalising the pricing and schedule, we will present a comprehensive quote. This meeting is an opportunity for you to ask questions and clarify any concerns, ensuring you are fully informed before moving forward.
6
Sign contracts and organise insurance
We will talk you through the building contract and progress payment schedule. Upon signing of the building contract, we will then apply for Home Warranty Insurance..
7
Building Commences
We will commence works on the agreed start date, and throughout the build process we will offer weekly site meetings, plus we will send you our weekly site report via email or client portal, such as works completed, variations and how the job is progressing.
8
Handover & 1100 point quality control checklist
To uphold our high standard, we complete your building experience by signing off our 1100 quality control checklist, that has been running since day one of the job and covers all aspects of the build and subcontractors work.